Tell us what you need
Start with a model and quantity, a complete equipment list, or the requirements for your project. We can also discuss equipment that is not listed in the catalogue.
For a server, include the GPU configuration, CPU, memory, storage and networking you need. Your software, rack space, power and cooling requirements help us assess suitable options.
Prepare an equipment requestInclude your delivery destination and target date. Let us know which specifications are essential and where alternatives are acceptable.
Review the specification and quotation
We review your requirements and prepare an offer for the proposed equipment. Check the exact configuration, quantity and condition alongside the price and expected availability.
The quotation should identify the included components and services, delivery charges, applicable taxes, payment terms and warranty arrangements. Any optional items should be clearly separated.
Discuss a quotationCatalogue price ranges are indicative. Your written quotation confirms the commercial offer for your configuration and quantities.
Confirm the order details
Before accepting the offer, check your company and billing details, delivery address and any purchase-order reference. Raise changes to the specification or delivery requirements at this stage.
Follow the acceptance and payment instructions in the quotation. Your order confirmation records the agreed equipment and terms, including any payment schedule and delivery arrangements.
Terms and ConditionsA quotation request does not reserve equipment. Allocation and delivery timing need to be confirmed for the order.
Plan delivery around your site
Provide the receiving contact, opening hours and any access or unloading requirements. For larger systems, tell us about loading bays, lift access or restrictions that could affect delivery.
Confirm the expected delivery window and whether the order will arrive together or in separate consignments. Use the shipment details and tracking reference provided for your order to follow its progress.
Order trackingAn expected stock date is not a delivery appointment. Installation, racking and commissioning should be included in the quotation if required.
Check the equipment on arrival
Compare the delivered equipment with the packing list and order confirmation. Keep the accompanying documents and record the model and serial numbers for future support.
If packaging or equipment is damaged, take photographs and retain the packaging. Report missing, incorrect or damaged items with your order reference and a description of the issue.
Delivery and equipment supportDo not power on equipment that appears unsafe. Use the support form to prepare the equipment and order details for your enquiry.
Get help after delivery
For a technical or warranty enquiry, include the order reference, affected model, serial number and a description of the symptoms. Relevant error messages and checks already performed help establish the next step.
Your quotation and order documents identify the warranty or service coverage for the supplied equipment. Contact us for return instructions and the correct return address before arranging a shipment.
Returns and warranty informationKeep passwords and confidential data out of support messages. Refer to the returns policy for the procedure relevant to your request.
Search the catalogue
Search by manufacturer, model or catalogue reference.PURCHASING INFORMATION
Ordering & delivery
From your first enquiry to delivery and after-sales support. Here’s how we handle an equipment order.
PRACTICAL DETAILS
Before you order
More information about configurations, timing and services.
Can you source equipment that is not in the catalogue?
Yes. Include the manufacturer, model or part number and quantity in your equipment request . If you are open to alternatives, describe the specifications that matter to your project.
How is the delivery date agreed?
Timing depends on the specified equipment, confirmed availability and delivery requirements. Raise any fixed project deadline at the enquiry stage and check the proposed schedule before accepting the offer.
Can several systems arrive together?
Include that requirement in your enquiry. The quotation and order arrangements need to account for quantities, configuration consistency and any planned split deliveries.
Can I change an order?
Contact us with the order reference and the change you need. We’ll review the request against the order’s status and agreed terms, including any effect on price or timing.
What about installation or on-site support?
Specify the services you need when requesting a quotation. Installation, commissioning, software and ongoing support are included only where stated in the agreed scope.
Request an equipment quotation
Share your models, quantities and target date, or discuss the requirements for a complete system.